Last Updated 1/15/2024
Privacy Policy
Hagave LLC (or “us”, “Company” “We”) recognizes the importance of your privacy and We are committed to protecting the information We collect from you. This privacy policy (the “Privacy Policy”) governs your use of the Company’s website (https://www.hagave.com), which includes without limitations, the home page and all other pages under the same top level domain name, and all content thereon (the “Site”) as provided by Hagave LLC. For purposes of this Privacy Policy, “you” and “your” means you as the user of the Site.
We may change the Privacy Policy from time to time and at any time without notice to you by posting such changes on the Site. By using the Site, you agree to the terms of this Privacy Policy, which are also incorporated by reference into the Terms and Conditions for use of the Site which can be accessed at the following link to which you must agree to in order to use the Site. By visiting the Site, you are accepting the practices described in this Privacy Policy.
What Information Do We Collect?
We collect information from you when you visit the Site, whether through the Site or via alternative means, including but not limited to completion of Hagave documents and forms. In this section, We describe what types of personal data We collect, the ways We collect it, and how We use it. While We have tried to be complete, this list is not necessarily exhaustive, given that these activities can vary from time to time. When We collect information, We will tell you at the point of collection what information is required and what information is optional. We collect personal information both directly from the information you provide us with as well as automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies. This collection of information includes any information that can personally identify you. This information may include details such as your name, gender, email address, mailing address, phone number, payment information, credit card information, and your Internet Protocol (“IP”) address.
Information You Provide to Us
Examples of information that you provide us will include information collected from filling in forms on our Site, when subscribing to promotional communications, when reporting a problem with our Site, when responding to a survey, and records and copies of correspondence, including email addresses, if you make contact with us. The types of personal data typically collected by us may include the following, depending on your activities:
- To personalize your experience: Your information helps Hagave LLC to better respond to your individual needs and helps us to better understand the market in which We operate;
- To improve the Site: We continually strive to improve the Site offerings based on the information and feedback We receive from you;
- To improve customer service: Your information helps Hagave LLC to more effectively respond to your requests and support needs;
- To administer a contest, promotion, survey or other Site feature, to promote our goods and services, and to inform you of upcoming events;
- To send periodic emails or SMS: The email address or phone number you provide for order processing may be used to send you information and updates;
- To ensure security: Collection of your information helps to manage security, risk, and fraud prevention:
- To comply with any applicable legal obligations.
Information Automatically Collected Through Data Collection Technologies
As is the case with many websites, our Site may use cookies and other automated information collection means. Cookies are small files that a site or its service provider transfers to your computer hard drive through your web browser, if you allow, that enables the Site or service provider’s systems to recognize your browser and capture and remember certain information. Cookies also help us upgrade our Site by showing when and how users use our Site. You can set your browser to notify you when a cookie is sent or refuse cookies altogether, but certain features of our Site might not work without cookies. Where We use cookies or other similar technologies, We will seek your prior consent where required to do so by law. Where We use your email or other digital means to communicate marketing information to you, We will seek your prior consent where required to do so by law.
We may contract with third-party service providers to assist in better understanding Site visitors. These service providers are not permitted to use the information collected except to help Hagave LLC conduct and improve our business. You may disallow receiving cookies at any time through your web browser. Although you may still use the Site if you reject cookies, some functionality, such as the shopping cart, may be limited.
Our Site may also use IP addresses for the same purposes identified above, as well as to analyze trends, administer our Site, track users’ movements and online activity and gather broad demographic information for aggregate use.
We may use web beacons (also known as Internet tags or clear GIFs) on our Site to access and set cookies and otherwise help us to better understand how users are moving through our Site. Information provided by the web beacon includes the computer’s IP address, the type of browser being used, traffic data, location data, information about your computer and internet connection, and the time that the web beacon was viewed. We may also use web beacons in emails and newsletters so that We know when such communications have been opened and to otherwise help us tailor our communications to individual users. The information We collect automatically is statistical data and may contain personal information. It helps us to improve our Site and to deliver a better and more personalized service, by enabling us to:
- Estimate our audience size and usage patterns
- Store information about your preferences
- Speed up your searches
Why We Use Cookies
We use cookies to help us save your preferences for future visits, keep track of advertisements and compile aggregate data about website traffic and website interaction so that We can offer better website experiences and tools in the future. We may contract with third-party service providers to assist in better understanding website visitors. These service providers are not permitted to use the information collected except to help Hagave LLC conduct and improve our business.
How We Use Cookies
There are four categories of cookies we may use: “Essential” cookies are required so the Site works in the way you expect; “Analytics” cookies which are used for internal analytics and include cookies from providers such as Google Analytics cookies; personalization cookies for customizing content, including ads; “Marketing” cookies which are used for advertising Hagave LLC to you off of the Site; and we may also use “Social Media” cookies to personalize your interaction with third party social media platforms, such as Instagram and Facebook, where our website uses such features. Such cookies recognize users of these social media sites when you view social media content on our website. They also allow you to quickly share content across media, through the use of simple “sharing” buttons. We use the following Social Media cookies: Twitter, Facebook, Instagram, YouTube and LinkedIn. For further information about those Social Media cookies please see here:
http://www.facebook.com/help/cookies
https://twitter.com/privacy
https://www.instagram.com/legal/cookies/
https://www.youtube.com/static?template=privacy_guidelines
https://www.linkedin.com/legal/cookie-policy
Blocking Our Use of Cookies
You can block our use of cookies by activating the settings in your browser but in order to use certain services offered through our website, your web browser must accept cookies. Please visit All About Cookies where you can find comprehensive information on cookie management and blocking for a wide variety of browsers.
You may disallow receiving cookies at any time through your web browser. Although you may still use the site if you reject cookies, some functionality may be limited. Most browsers allow you to refuse to accept cookies:
- In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
- In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
- In Google Chrome, you can adjust your cookies settings by clicking the “Chrome Menu” on the browser tool bar, “Settings”, “Show Advanced Settings”, “Privacy”, “Cookies” and select your preferred setting.
Information About Us
In the present Cookies Policy, “We” or “us” means Hagave LLC, a Florida limited liability company. If you have any concerns about material which appears on our website or if you need to communicate with us, please contact us at info@hagave.com For purposes of the General Data Protection Regulation 2016/679 and any implementing legislation (the “GDPR”) We will be the data controller responsible for any personal information about you.
Transfers Outside the European Economic Area
If and when transferring your personal data outside the EEA (which consists of EU member states and Iceland, Lichtenstein and Norway), We will only do so using one of the following safeguards:
- the transfer is to a non-EEA country which has an adequacy decision by the EU Commission;
- the transfer is covered by a contractual agreement, which covers the GDPR requirements relating to transfers to countries outside the EEA;
- the transfer is to an organization which has Binding Corporate Rules approved by an EU data protection authority; or
- the transfer is to an organization in the US that is EU-US Privacy Shield certified.
You may request a copy of any relevant document in relation to transfers of your personal data outside the EEA by contacting us at info@hagave.com
Your Rights
You are entitled to obtain information from us on how We handle your personal data, to see copies of all personal data held by us and to request that your personal data is amended, corrected or deleted from our systems. You can also limit, restrict or object to the processing of your data. We do not carry out any decision-making based solely on automated processing, including profiling. If you gave us your consent to use your data, e.g. so that We can send you marketing emails, you can withdraw your consent at any time. Please note that even if you withdraw your consent, We can still rely on the consent you gave as the lawful basis for processing your personal data before you withdrew your consent. You can object to our use of your personal data. If you would like to exercise any of your above rights, contact us at info@hagave.com
How Do We Protect Your Information?
The security of your personal identifying information (such as your credit card number) is important to Hagave LLC. Therefore, We implement a variety of appropriate technical and organizational security measures to protect personal data from loss, misuse, unauthorized access, disclosure, or alteration. All supplied sensitive/credit information is transmitted via Secure Socket Layer (“SSL”) technology and then encrypted into the payment gateway provider’s database only to be accessible by authorized individuals. After a transaction, your private information (credit card number, etc.) will not be stored on Hagave LLC servers. Please keep in mind, however, there is no such thing as perfect security, and no Internet transmission is ever completely secure or error-free. Moreover, you are responsible for maintaining the confidentiality of any username and password you use, if applicable.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifying information. This does not include trusted third parties who assist in operating the Site, conducting business, or servicing you, so long as those parties agree to keep this information confidential. However, non-personal identifying visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Consent
By using this Site, you consent to this Privacy Policy and our Terms and Conditions incorporated herein by reference.
Retention Period
We will keep and process your personal data only for as long as is necessary for the purposes for which it was collected in connection with your relationship with us, unless We have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defense of legal claims.
Changes to our Privacy Policy
If We decide to change the Privacy Policy, We will post those changes on this page. We reserve the right to modify this Privacy Policy at any time. If We make material changes to this Privacy Policy, We will notify you here, by email, or a notice on our homepage.
Legal Disclaimer
We reserve the right to disclose your personal identifying information as required by law and when We believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process, to operate the Site properly, or to protect ourselves or our users.
Choice/Opt-Out
You may choose to have your name taken off the Hagave email list or to “opt-out” of having your personal identifying information used for certain purposes, including but not limited to receiving additional marketing materials from Hagave LLC. If you no longer wish to receive marketing and promotional materials from Hagave LLC you may contact us at info@hagave.com
Unsolicited Materials
Unless specifically requested, We do not solicit nor wish to receive any confidential, secret or proprietary information or other material from you through the Site, by email, or in any other way. Any unsolicited information or material submitted or sent to Hagave LLC will not be deemed to be confidential or secret.
Posting Information to the Site
You are solely responsible for any information and other content you post on or through the Site. You understand that anything you post on or through the Site is generally accessible to and may be collected and used by others and may result in unsolicited messages or other contact from others. Users of any available forums are encouraged to exercise caution when providing information about themselves.
Questions/Concerns/ Feedback
If you have any questions regarding the Privacy Policy or would like to contact us, please do so at: info@hagave.com